Obstetrics and Gynecology Practice Increases Productivity and Collections by Optimized Revenue Cycle Management Services
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“Working with the team at TopLine has been tremendous. The service is exceptional and I really enjoy how accessible they have been. My staff and I are re-focused on what we do best, and that’s making sure our patients are receiving the best care available. Plus my numbers are up which makes me very pleased.” – Dr. George Battle |
Client: Dr. George Battle
Issues: Timely filing, unpredictable cash flow, practice efficiencies
Results: Increased overall staff productivity and practice collections.
Client Profile
Dr. George Battle’s solo obstetrics and gynecology practice has been treating women of the South Florida community for the past 30 years. As an Ob/Gyn, Dr. Battle is dedicated to giving women top quality care while providing them with a comfortable atmosphere and the compassion and understanding they deserve. The professional staff maintains its excellence through continuous training in technology and professional development.
Client Objective:
- Getting Paid for Services Rendered
- Maximizing Staff Productivity
Dr. Battle had noticed a decrease in collections for some time and was determined to find a solution to the problem. Some of the initial issues that were discovered were internal management problems with staff being stretched thin to manage multiple tasks.As a result, bills were not being transmitted in a timely fashion which ultimately reflected in the overall practices monthly collections.